Managing PAMM Members

As a PAMM Manager, you have a dedicated dashboard for managing your connected members, processing withdrawal requests, and tracking commissions.

Members Tab

The Members tab shows all users currently connected to your PAMM:

Column	Description
Member	Account identifier of the connected member
Current Value	Current USD value of their position
Connected Amount	Original amount they allocated
Portfolio %	Their share of the total pool
ROI	Return on their connected amount

You can view individual member statistics to see their historical performance within your PAMM.

Redeeming Member Funds

As a manager, you can proactively return funds to a member without waiting for a withdrawal request. Click Redeem next to any member in the Members tab:

1. The Redeem Funds dialog shows the member's account and available balance
2. Enter the amount to return (or click All to redeem the full balance)
3. Click Continue to process the redemption
4. The funds are returned to the member's wallet

Withdrawal Requests

When a member submits a withdrawal request, it appears in the Withdrawal Requests tab with a badge showing the number of pending requests.

For each request you can:

Accept

1. Review the request details (member, amount, date)
2. Click Accept
3. Confirm — the funds are returned to the member's wallet

Reject

1. Review the request
2. Click Reject
3. Optionally add a note explaining the reason
4. Confirm — the member is notified and their funds remain in the PAMM

Withdrawal History

The Withdrawal History tab shows all processed requests:

• Accepted, rejected, and cancelled requests
• Amount and date
• Manager notes (if any)

Commissions

The Commissions tab tracks your earned fees:

• Commission transaction history
• Amount earned per billing cycle
• Commission type (Success Fee)

If a commission collection fails, you'll receive an alert notification.

Tips for Managing Members

• Process withdrawal requests promptly — Timely responses build trust
• Provide clear reasons for rejections — Members appreciate transparency
• Monitor your AUM — Track how your total managed capital changes over time
• Maintain consistent performance — Your track record is your best marketing tool